Written in plain language, with the detail your legal or procurement team will ask for. For security questionnaires or tailored terms, email hello@jooba.app.
Jooba is provided by MedulaWorks Limited. It includes capture, transcription, summarisation, document drafting and personal search.
We improve the product continuously. Features may be added, refined or retired; we will give reasonable notice of changes that materially affect how you work.
The Free plan is available at no cost. Paid plans are billed monthly in advance and include a 14-day trial.
You can upgrade, downgrade or cancel at any time from your workspace settings. Cancellations take effect at the end of the current billing period, and you keep access to your saved records.
Allowances are shown on the pricing page and in your workspace. If you exceed a monthly allowance we will tell you before any additional charge applies.
You are responsible for keeping your sign-in method secure and for activity in your workspace.
You must be old enough to enter into a contract in your jurisdiction and must provide accurate registration details.
Do not use Jooba to record people who have not consented where consent is required, to record meetings the host has excluded the assistant from, or to process information you are not permitted to hold.
Do not attempt to access another person’s workspace, bypass admission controls, or use the service for unlawful monitoring.
We may suspend accounts that put other people’s data or the service itself at risk.
You keep ownership of the content you capture and create. You grant us the limited rights needed to process and store it so the service can work.
You are responsible for obtaining the permissions required to capture a conversation, and for reviewing any generated document before it is used or shared.
Transcripts, summaries and documents are generated automatically and may contain errors or omissions. They are drafts for you to review, not professional advice.
Jooba does not provide legal, medical, financial or therapeutic advice, and generated documents must not be treated as such.
We aim for continuous availability and give advance notice of planned maintenance. Processing jobs that fail can be retried, and we restore service as quickly as possible.
To the extent permitted by law, our liability is limited to the amount you have paid us in the twelve months before a claim. Nothing in these terms excludes liability that cannot lawfully be excluded.
We may update these terms as the product develops. Material changes are published on this page and, where appropriate, communicated by email before they take effect.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Questions about this document?
Email hello@jooba.app or use the contact form. Jooba is a product of MedulaWorks Limited.